Services

Business water

The retail water market is open to eligible non-household customers in England and Scotland. We compare retailers, check your tariff and chase SPID errors.

Who it's for

Eligible non-household business customers in England and Scotland.

Where it goes wrong

SPID errors

Merged or split supply points can leave you billed for sites you no longer occupy.

Unreviewed tariffs

Many non-household sites sit on default retailer charges years after the market opened.

Volumetric vs fixed

Fixed and volumetric charges are often mis-applied, especially across mixed-use premises.

Our approach

We reconcile every SPID against your estate, audit the tariff and ancillary charges, then re-tender the retail contract across competing water retailers.

What to have ready

  • Site postcode
  • Supply point ID (SPID)
  • Annual usage if known
  • Current retailer

What we compare on your business water contract

We compare retail water and wastewater tariffs across competing retailers in the English and Scottish non-household markets — volumetric charges, fixed charges and ancillary services. We quote like-for-like so you can see the true saving rather than a headline discount.

How we keep business water costs transparent

  • Volumetric and fixed charges broken out separately
  • Ancillary and standing charges itemised
  • Every SPID reconciled against your current estate
  • Tariffs compared across multiple retailers, not just your incumbent

Business water by region

The non-household retail water market is open to eligible businesses in England and Scotland. Wholesale costs differ by water company region, so the saving available in the South East is not the same as in the North West or Wales. We model your regional wholesale charge when we re-tender.

Who can switch water retailer?

Eligible non-household customers in England and most business customers in Scotland can choose their retailer. Household customers and some premises remain with their regional water company. We confirm your eligibility and identify every SPID on your estate before we tender.

SPID errors and estate reconciliation

Merged, split or vacated supply points can leave you billed for sites you no longer occupy. We reconcile every Supply Point ID against your current estate, flag duplicate or orphaned SPIDs, and have them corrected before you commit to a new contract.

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